Shipping & Returns
All our orders are sent out using Royal Mail’s “First Class Signed For” Service which should arrive within 1-3 working days of you placing the order. The flat shipping rate is £5.39 up to 2kg. Above 2kg additional charges will apply. Tracking numbers are available upon request, please email me: email@example.com.
Royal Mail are still currently experiencing some delays so please bear this in mind,
All orders for the EU will be charged at a flat shipping rate of £14.99 and should arrive within 2-11 working days.
For any international orders outside the EU, the flat rate is £23.99 and should arrive within 3-17 working days.
Please be aware that any EU orders may be subject to custom duties, import taxes/fees. Martinico is not responsible for these charges.
RETURNS & REFUNDS
Please return your order in its original packaging and unworn, within 28 days. Return postage costs will be your responsibility. The return address can be found on your Sales Order. Please remember to enclose your order number.
Refunds will not be issued in the event that a parcel is stolen from your doorstep in your absence. Please ensure that you enter your shipping address accurately, as we cannot accept responsibility for sending an order out using incorrectly provided information.